Consumer backup provider Backblaze has released their quarterly hard drive performance report. This report is always notable because it is the largest ongoing study across a variety of non-enterprise hard drives. In other words: it measures what matters.

The #1 takeaway for us? HGST comes out looking really good compared to Seagate and Western Digital (even though Western Digital owns HGST). The 12TB Seagate and 8TB HGST have higher failure rates than we’d want to see for what we assume are newer drives.

Finally, these results are aimed at NAS drives, at JM Addington and Kairos Dynamic Digital we use SSDs nearly exclusively in day-to-day operations, such as workstations and laptops.

Managed services and technology can impact a business and allow for incredible growth

At JM Addington we’re all about making existing businesses better at what they do.

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Costs for managed services providers are going up, that ultimately means higher prices for their customers.

Prices for managed services providers are increasing – that ultimately means higher prices for their customers. Read more

Atlanta, GA suffered a serious ransomeware attack in 2018 and it cost them.

ZDNet reports that Atlanta budgeted approximately $2.6 million to recover from their ransomeware incident earlier this year.

This is a small figure as far as ransomeware recovery goes. It excludes the cost of lost productivity, not just city employees but anyone who couldn’t get work done that day because of the incident. Think of contractors, plumbers, etc. waiting on permits, anyone trying to file business taxes, etc. The true cost of the incident to the city is something far north of the reported figure.

It’s also a clear example of why all organizations need backup now, not later, emergency plans for incidents like this, including how to recover when you get hit. Finally, until you’ve tested your backup and recovery procedures you can’t be sure that they work.

More from ZDNet, Atlanta procurement,

Even managed service providers run into scams, this is an article about such a scam

This afternoon one of our technicians was chatting with a legitimate support rep from a well-known vendor. The support rep correctly said that he could not help with the issue over web chat but to call 855-785-2511. When our technician called it was clearly a scam company behind the operation:

  • They wanted to charge for free support
  • They wanted to use remote tools that this vendor does not use
  • They didn’t have a clue on how to solve the issue

This post exists just to serve as a warning to others that 855-785-2511 is clearly a scam phone number.

Amazon just announced an expansion of their Amazon Key program, they will now deliver to your car, assuming that you car is compatible.

Currently, compatible 2015 or newer Chevrolet, Buick, GMC, and Cadillac vehicles with active OnStar accounts, plus 2015 or newer Volvo vehicles with active Volvo On Call accounts can receive in-car deliveries.

We’re not sure that we’re going to take Amazon up on their offer to deliver to our cars yet here, leaving the package on the doorstep is working just fine for now, however, this is a great example of a company combing existing technologies (online shopping, OnStar) to innovate in an industry that is considered “technological” (deliveries). These incremental innovations are how a company uses technology as a lever to compete in their field, not just to keep up.

Read more from Amazon, Ars Technica, or The Verge.