Our Services

Managed Services

Managed Service Plans (MSP) are annual plans that are all-inclusive of services. Our MSP plans all include:

  • Office 365 email and desktop applications
  • Backup
  • Support M-F, 8-5 on-site and remote
  • Desktop/server monitoring and maintenance
  • Firewall management
  • Most plans include 1 firewall-as-a-service

For most customers, a MSP plan is the best route to go.

Hourly IT

Hourly IT services in and around Knoxville (or remote) are also available. There is no trip charges, no rounding and no monthly minimum commitment for hourly services.

Hourly plans are best for the smallest customers (1-3 employees) or for customers who have an in-house person who handles most low level computer issues.

The nature of hourly services, however, is that they typically are only right for small selection of customers.

Email us at info@jmaddington.com

 Call us at 865-240-2716