We are not in a hurry on this one -- we would rather wait for the right person. You would own tier 3 tickets end to end across Windows, Mac, Linux, networking, and Microsoft 365 for about 800 endpoints. Nearly every client carries SEC or state compliance requirements, so this is a step past a typical MSP tier 3 seat.
- Azure and Entra ID depth, including Conditional Access design -- not just the certification
- Real hybrid AD and Entra Connect troubleshooting
- Meraki networking past the dashboard -- VLANs and routing
- Mentors the L1 and L2 technicians instead of hoarding what they know
Interested in any of the positions listed?
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