FREQUENTLY ASKED QUESTIONS FOR TITLE AGENCIES 

We deliver comprehensive IT services for title agencies — including fast help-desk support (under 1 hour response, under 4 hour resolution), robust Microsoft 365 security, network infrastructure, cloud backups, and compliance assistance — all tailored to the unique workflows of title companies.

As a managed IT services title agency provider local to Knoxville, we offer a winning combination: fast support, proactive cybersecurity, and quarterly strategy reviews — backed by a no-questions-asked money-back guarantee — ensuring your firm gets the responsiveness of a boutique and the competency of a big provider.

Over 60% of small businesses experience cyber-attacks — many going under as a result. JM Addington provides deep title agency cybersecurity services, starting with a proven baseline for Microsoft 365 and extending through threat monitoring, ransomware protection, and full compliance—including PCI and data-security controls critical to closing real estate transactions.

Absolutely. We specialize in IT support for title agencies in Knoxville, serving growing or underserved title companies that have outgrown one-person IT setups or “affordable guy” solutions. Our team delivers hands-on, responsive, and scalable support.

Yes — we provide cloud backup services for title companies to secure your critical transaction data with real-time backups and fast recovery, so you’re never at risk from hardware failure or ransomware.

We guide title firms through IT compliance services, aligning your infrastructure with standards like PCI-DSS and state regulations. We help prepare for audits, strengthen policies, and support disaster recovery—protecting against data loss and liability.

Yes. Our disaster recovery IT services for title agencies include off-site backups, replication, and tested recovery procedures. Plus, our IT audit support for title companies ensures you meet all regulatory and insurance audit requirements — stress-free.

We start with an on-site “Meet” session to understand your business, then “Plan” a roadmap aligning IT with your goals, “Do” all the technical work, and “Repeat” quarterly to evolve your infrastructure. This four-step rescue plan is dedicated to helping Knoxville title firms grow with confidence.

Our local footprint means we understand the threats faced by title agencies in Knoxville. We incorporate anti-phishing, malware defense, compliance support, and secure document-handling protocols—letting you close deals without security concerns.

All our packages are fully managed and transparent. And we’re the only local provider in Knoxville to offer a no-questions-asked money-back guarantee—because if we don’t deliver on peace of mind and security, you get your money back.